Privacy Policy - Elite Real Estate Group - Montreal & West Island Real Estate | eXp Realty

Privacy Policy

Privacy Policy

Effective Date: April 9, 2026
Last Updated: April 9, 2026

Montreal’s Elite Real Estate Group (“we”, “our”, or “us”), operating under eXp Realty, is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25 (Act respecting the protection of personal information in the private sector).

1. Information We Collect

We may collect the following personal information when you use our website or services:

  • Contact information (name, email address, phone number)
  • Property search preferences and inquiries
  • Website usage data through cookies and analytics tools
  • Information provided through contact forms or lead capture pages

2. How We Use Your Information

We use your personal information to:

  • Provide real estate brokerage services
  • Respond to property inquiries and service requests
  • Send relevant property listings and market updates
  • Optimize our advertising campaigns to reach potential clients
  • Improve our website and user experience

3. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Google Analytics & Google Ads — website analytics and advertising optimization
  • Meta (Facebook) Pixel — advertising optimization and retargeting
  • Follow Up Boss — customer relationship management (CRM)
  • eXp Realty — our brokerage partner for transaction processing

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic, personalize content, and serve targeted advertisements. You may disable cookies through your browser settings, though this may affect website functionality.

5. Data Protection

We protect your personal information through:

  • Encrypted data storage and transmission (SSL/TLS)
  • Access controls limiting data access to authorized personnel
  • Regular security reviews of our systems and processes

6. Your Rights

Under PIPEDA and Quebec’s Law 25, you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • File a complaint with the Commission d’accès à l’information du Québec

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights regarding your personal information:

Montreal’s Elite Real Estate Group
15F Cartier, Suite 100
Pointe-Claire, QC H9S 4R5
Email: logan@eliterealestategroup.com
Phone: 514-500-7488